The Platform

We believe getting patients rapidly into an appropriate level of care with the support services they need greatly increases their chances for a successful treatment outcome. Our platform identifies, unifies, and tracks all behavioral health treatment and support resources in a trusted network; it facilitates decision support, rapid digital referrals, and fosters collaboration among mental health, substance use, and medical providers.


Improving Access to Treatment and Support Services

Our cloud-based platform provides real-time treatment services availability, connection to social support services, evidence-based assessment tools, and therapy offerings. We improve process efficiency through digital referrals and two-way provider communication, integrated notifications, and data aggregation and analytics.


The platform is highly configurable, allowing both sides of the transaction to adapt the platform to a facility’s existing protocols. It is exceedingly scalable, permitting the rapid inclusion of additional referral, treatment, and support services as your network expands. And the platform and service is fully compliant with the federal Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2 requirements regarding security and confidentiality.

How It Works

Referral to placement in minutes

Referring agencies view real-time availability
of inpatient and outpatient treatment services.

Referring agencies create and send digital
referrals to the appropriate level of care.

Treatment facilities are alerted to referral
requests and communicate patient acceptance.

OpenBeds consolidates referral data and
generates analytics for process improvement.



Real-time inventory of inpatient and outpatient services throughout an entire network of treatment providers

Analytics dashboard tracks real-time utilization and referral patterns at organization, regional and state levels

Digital screening, intake and registration. Digital authentication ensures only authorized users access the platform
Customized, aggregated, and deidentified reporting available in machine-readable format 

Clinical decision support tool for providers and non-clinicians based on American Society of Addiction Medicine (ASAM) levels of care

Direct and indirect referral capability to social support services

Secure digital referrals and communications including email and text capabilities

Single-sign-on (SSO) capability

Detailed clinical inclusion and exclusion criteria regarding available treatment services

Significant Reduction in Referral to Placement Times

OpenBeds vs. Traditional Manual Processes

Additional Proven Results

  • Increased access to behavioral health care for underserved populations
  • Significant decrease in time to referral compared to status quo processes
  • Increased productivity for referring and receiving organizations
  • Improved access to crisis services